September 2nd, 2010
It’s been said that training isn’t telling. Well either is coaching. People often expect that a coach will tell them what to do – fix their problem. In reality, coaching is about asking questions and probing to get at the unspoken thoughts and feelings that often prevent people from addressing the toughest challenges.
Coaching has never been more necessary than now and into the future, where change will be the norm and individual resilience and performance will be crucial to team and organizational success. Coaching leverages individual strengths and abilities for maximum performance, provides for direct on-the-job learning as well as “just-in-time” learning tailored to the particular situation, enables behavioral shifts, and allows projects and people to move forward immediately and with less effort.
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Tags: Brandman University, change management, coaching, creativity, performance
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August 26th, 2010

Representatives for over 60 different organizations gathered from all over the country in sunny Huntington Beach at the Hilton Waterfront Beach Resort for ConnecTax, Ceridian Tax Service’s annual knowledge exchange and tax education conference. The conference offers the latest legislation and compliance topics, in-depth product sessions, user groups, networking with peers, and motivational professional development sessions. That’s where we come in…
We were invited to be one of four keynote presentations for ConnecTax 2010:
- The Wild Idea Club: Creativity & the Workplace!
Presented by Linda Krall and Janine McDonald
- Health Care Reform: Compliance Tsunami For Employers?
Presented by Jim O’Connell
- Overcoming Obstacles
Presented by Paul Everett
- Saving Millions in Year-over-Year HR Costs
Presented by Cary Griffith and Jennifer Bichsel
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Tags: Ceridian Connectax Conference, Chrysler and Peet's Coffee, core values, Costco, customer driven, D2Xchange, Google, Hilton Waterfront Beach Resort, Hungtington Beach, l, Mark Parker, Nike, The Hackett Group and Commdata
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August 18th, 2010
It was an evening of fellowship, food and fun. An essential element in the team development model we use with many of our clients is celebration. So taking our own advice, Linda Krall and I hosted a reunion event for participants of our creativity workshops to celebrate their collective genius and wild thinking. We wanted to bring people together that had a shared experience to reconnect and share with one another their successes on creating a more creative work environment.
On a warm summer evening we gathered on outdoor patio at the Claim Jumper South Coast Plaza to eat, drink and be merry. The energy was high as was the volume of all the great conversations that were taking place. Our guests shared stories with us and each other about how they’d taken what they learned in the workshop about being creative and seeing with fresh eyes and applied it with their customers, employees and even their families.
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Tags: Claim Jumper, creativity workshop, Linda Krall, team development, Wild Idea Club
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August 11th, 2010
What do you get when you bring the world’s top business thinkers and neuroscientists working together? An exciting new field of study called NeuroLeadership, a term coined by David Rock in 2006. This week I attended an event for Women in Organizational Development where, Jennifer McCusker presented on this topic. Like myself, my peers were astounded at some of the findings, many of which challenged conventional thinking about things like paying attention and reading emotions in others.
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Tags: change management, coaching, collaborating, consulting, decision-making, educations, Jennifer McCusker, leadership development, management training, Neuroleadership, Oakley, problem-solving
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