Less Bark, More Wag
A workshop participant summed up quality service as barking less and wagging more. What a wonderful metaphor for the staff at the Bowers Museum to consider as they gathered for a workshop on enhancing the visitor experience facilitated by Janine McDonald in affiliation with OneOC. \nOver 60 employees talked about what it means to serve, each […]
Taste of a turn
All the sunshine in Southern California is making people smile, and now an article by Jonathon Lansner featured in the OC Register points to positive economic signs for the county as well giving people even more reason to smile. This includes Mari Kurtz president of OC Metals and Cal Pac Sheet Metal who is featured […]